Shipping Policy
Thank you for the trust and support from our global customers for LUCY TIMEPIECES!
1. Delivery Method
🌐 Worldwide Shipping (outside Vietnam & Hong Kong):
Estimated delivery time is 10–20 business days, depending on your location.
📌 Please note: Customers are required to make 100% prepayment for all international orders.
2. Delivery Time
⏱️ Delivery will be arranged according to your request.
Global regions: 10–20 business days depending on your country or area.
📌 All timelines are estimated. The exact delivery time will be confirmed by our specialist based on actual shipping conditions.
Orders confirmed outside of business hours will begin processing the next business day.
During peak seasons (holidays, Lunar New Year, etc.), delivery times may be slightly delayed. Our team will keep you updated on any changes. We sincerely appreciate your understanding.
3. Shipping Costs
✅ Free shipping within Vietnam.
✅ 50% shipping fee support for international orders (outside Vietnam & Hong Kong).
4. Product Inspection
Upon receiving your order, please carefully inspect the product. If you notice any issues, kindly contact our specialist immediately for prompt assistance.
📞 Contact Us for More Information:
Hotline: +84 836 177 777
Zalo: https://zalo.me/0836177777
WhatsApp: https://wa.me/+84836177777
OUR COMMITMENT
✔️ Global Shipping
✔️ Express Delivery Options
✔️ 7-Day 1-for-1 Exchange for Defective Products
🏢 LUCY TIMEPIECES Hong Kong: Central, Hong Kong
📱 Zalo/WhatsApp: +84 836 177 777
